The LAZR4G device needs unrestricted internet access to communicate with Lumiverse servers. The internet may be provided via 2 channels – either with LAN cable (unrestricted DHCP network) or via mobile SIM card or combining both methods for higher reliability.
For LAN cable, simply plug in the RJ-45 connector into the LAN connector. (if outdoors, always use the Neutrik RJ45 IP65 connector shield, search: NEUTRIK NE8MX6-B) and wait for the LUMI logo (online indication) to shine. If the device can’t connect, check network settings and firewall settings or contact the network administrator and provide the following information about ports, used by the LAZR4G device:
VPN IP 172.16.0.94
VPN PORT 13000 UDP
APP PORT 10020 TCP
OTHER PORTS 80, 443 TCP
SYNC PORT 50123 UDP
NTP PORT 123 UDP
Please check that all ports are opened in the network firewall for the LUMITRIX device.
Make sure that the APP and OTHER ports are opened for the control device (iPad, etc.).
The SYNC port is used for video playback synchronization among the LM3X devices (local LAN only)
SIM card installation
Purchase a data sim card at your local GSM/mobile internet provider. Ask your local GSM mobile network provider for APN code or find it here
Make sure the SIM card has the PIN password disabled. How to disable PIN password: Insert the SIM card into a regular phone and disable the SIM PIN lock in the phone menu.
Plug the SIM card into the LAZR4G sim card slot.
Connect the LAZR4G device to the Internet via LAN cable as this is necessary for proper SIM card configuration completion (once the SIM card configuration completed, you will be able to use the device anywhere within the GSM mobile network signal range).
Once the SIM card plugged in and Internet LAN plugged in, switch the LAZR4G device on and wait for it to connect to the Lumiverse server (LUMI LED shines).
Open Chrome web browser and log in to my.lumiverse.com
Find your Credentials in the printed manual supplied with your device. If credentials lost, contact email@example.com
In Lumiverse UI, navigate to Settings/Network/4G-LTE SIM. Fill in your GSM APN code and hit Save.
Note: It may take several minutes after LAN disconnected for the LAZR4G device to connect back online via the mobile network. The mobile network signal is better outdoors.
Time zone settings
The LAZR4G device uses an internal clock for Autoplay Scheduler. Make sure the internal clock is set to the correct time zone. Open Lumiverse UI and navigate to Settings/Advanced/Internal Clock, select desired time zone and hit Save.